Specialties
- Social Media Marketing
- Artificial Intelligence & Machine Learning
- SaaS
Senior Customer Success Manager at Experience.com with 3 years of experience driving retention and expansion for enterprise SaaS customers. I manage relationships with some of the largest accounts in our enterprise portfolio, consistently delivering NRR above 100% for the last two consecutive quarters and closing significant expansion deals. My focus is on turning customer success into a measurable revenue function — building trusted executive relationships, uncovering growth opportunities, and connecting product value to business outcomes.
Sr. Customer Success Manager • Dallas, TX
May 6, 2026
The 90-day QBR is too slow for the modern enterprise. Learn why 2026's top customer success teams are replacing performative meetings with real-time outcome dashboards and async executive updates.