Lauren Gaddy

Currently based in Chicago, IL, I serve as a Customer Success Manager at Experience.com, where I’ve spent nearly three years growing across multiple roles. This diverse experience has given me a well-rounded understanding of the platform and a strong ability to connect with and support a wide range of customers. I’m passionate about delivering meaningful client experiences, building relationships, and helping users get the most value out of the tools they use. Outside of work, I enjoy making the most of city life—whether that means exploring new neighborhoods, trying out great restaurants, or indulging in a little retail therapy.

Customer Success Manager • Chicago, IL